PromptsLove

Privacy Policy

Last updated: January 2025

1. Information We Collect

Personal Information

When you purchase our products or subscribe to our services, we may collect:

  • Name and email address
  • Payment information (processed securely through Gumroad)
  • Communication preferences
  • Customer support inquiries and correspondence

Usage Information

We automatically collect certain information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referral sources and search terms
  • Click-through data and user interactions

2. How We Use Your Information

We use the collected information for the following purposes:

  • Product Delivery: To deliver digital products and provide customer support
  • Communication: To send important updates, product announcements, and marketing materials
  • Website Improvement: To analyze website usage and improve user experience
  • Marketing Analytics: To measure the effectiveness of our marketing campaigns
  • Legal Compliance: To comply with applicable laws and regulations

3. Third-Party Services

Gumroad

We use Gumroad as our payment processor. When you make a purchase, Gumroad collects and processes your payment information according to their privacy policy. We do not store your payment card information on our servers.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:

  • Pages viewed and time spent on site
  • Traffic sources and user behavior patterns
  • Demographic information (when available)
  • Device and browser information

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Facebook Pixel

We use Facebook Pixel to:

  • Track conversions from Facebook advertisements
  • Optimize our advertising campaigns
  • Create custom audiences for remarketing
  • Measure the effectiveness of our Facebook marketing efforts

You can control Facebook's use of your data through your Facebook Ad Preferences.

Other Tracking Pixels

We may use additional tracking pixels and cookies from advertising partners to:

  • Track campaign performance across different platforms
  • Retarget website visitors with relevant advertisements
  • Measure return on advertising spend (ROAS)
  • Analyze customer journey and attribution

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access, use, or disclosure
  • Accidental loss, destruction, or damage
  • Unlawful processing or transfer

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our products and services
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Improve our products and services

Customer data related to purchases may be retained indefinitely to provide ongoing product support and updates.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at contact@promptslove.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Measure marketing campaign effectiveness

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Sending email notifications for significant changes

10. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us: