Refund Policy
Last updated: January 2025
NO REFUNDS POLICY
All sales are final. No refunds will be issued once an order has been placed and payment has been processed.
This policy is strictly enforced without exceptions.
1. Policy Overview
PromptsLove operates a strict no-refunds policy for all digital products and services. This policy is in place due to the nature of digital products, which are delivered instantly and cannot be "returned" in the traditional sense.
Key Points:
- All sales are final - No exceptions
- Instant delivery - Products cannot be returned
- Digital nature - Content is immediately accessible
- No partial refunds - Bundles and individual items
2. Why No Refunds?
Instant Digital Delivery
Our products are delivered immediately upon purchase via:
- Email download links through Gumroad
- Immediate access to digital content
- Instant availability of all materials
- No physical shipping or handling required
Protection Against Fraud
The no-refunds policy helps protect against:
- Digital piracy and unauthorized distribution
- Fraudulent chargebacks and disputes
- Content theft and intellectual property violations
- Abuse of return policies for free content access
Business Sustainability
This policy ensures:
- Continued development of high-quality products
- Sustainable business operations
- Fair pricing for all customers
- Investment in new product development
3. Products Covered by This Policy
This no-refunds policy applies to ALL products and services offered by PromptsLove, including but not limited to:
Digital Products
- AI prompt collections
- ChatGPT prompt libraries
- Custom GPT configurations
- n8n automation templates
- Workflow blueprints
- WordPress plugins and scripts
Service Offerings
- Educational content and guides
- Video tutorials and courses
- Software tools and applications
- Template packages and bundles
- Exclusive membership content
- Premium support services
Note: This policy applies regardless of purchase price, payment method, promotional discounts, or bundle deals.
4. What to Do Before Purchasing
Since all sales are final, we strongly recommend you take the following steps BEFORE making a purchase:
✓ Research Thoroughly
- Read all product descriptions carefully
- Check system requirements and compatibility
- Review included features and content
- Understand what you're purchasing
✓ Contact Us First
- Email us at contact@promptslove.com
- Ask specific questions about products
- Verify compatibility with your needs
- Get clarification on any uncertainties
✓ Check Platform Requirements
- Verify compatibility with OpenAI, Claude, etc.
- Ensure you have necessary software access
- Check n8n version requirements
- Confirm WordPress compatibility if applicable
5. Common Refund Requests (DENIED)
The following are common reasons customers request refunds. Please note that ALL of these requests will be denied:
❌ "The product doesn't work as expected"
Products are provided as-is with detailed descriptions. Performance may vary based on usage and platform changes.
❌ "I found similar content elsewhere for free"
Our products are curated, tested, and premium quality. Comparison shopping should be done before purchase.
❌ "I accidentally purchased the wrong item"
Please review your cart carefully before completing payment. All purchase confirmations show item details.
❌ "I can't download or access the product"
Contact support for technical assistance. Download issues can typically be resolved without refunds.
❌ "I changed my mind"
Digital products cannot be returned once accessed. Consider your purchase carefully before completing payment.
❌ "Platform changes broke functionality"
Third-party platform updates are beyond our control. We cannot refund due to external service changes.
6. Payment Processing and Chargebacks
Gumroad Payment Processing
All payments are processed through Gumroad, our trusted payment partner. When you make a purchase:
- Payment is processed immediately upon order completion
- Products are delivered instantly via email
- Transaction records are maintained by Gumroad
- Receipt and product access are provided immediately
Chargeback Policy
Warning: Initiating chargebacks for digital products you have received constitutes fraud.
If you initiate a chargeback:
- We will contest the chargeback with full documentation
- Your access to future purchases may be permanently banned
- Legal action may be taken for fraudulent chargebacks
- Additional fees and penalties may apply
7. Technical Support vs. Refunds
If you experience technical difficulties, we offer support services instead of refunds:
✓ What We Provide:
- Technical Support: Help with download and access issues
- Usage Guidance: Instructions on how to implement products
- Compatibility Advice: Guidance on platform requirements
- Alternative Solutions: Workarounds for common issues
- Documentation: Additional guides and resources
Contact our support team at contact@promptslove.com for assistance with:
- Download or access problems
- Product usage questions
- Implementation guidance
- Technical troubleshooting
8. Legal Implications
By making a purchase, you acknowledge and agree that:
- You have read and understood this refund policy
- You accept the no-refunds terms unconditionally
- Your purchase is final and non-reversible
- You waive any right to charge back or dispute legitimate purchases
- This policy is legally binding and enforceable
Legal Note: This refund policy is part of our Terms of Service and is governed by applicable consumer protection laws. Where required by law, statutory rights may apply, but our no-refunds policy applies to the fullest extent permitted by law.
9. Contact Information
For questions about this refund policy or technical support (not refund requests), contact us:
Email: contact@promptslove.com
Website: promptslove.com
Response Time: 24-48 hours during business days
Important: Emails requesting refunds will receive an automated response referring to this policy. Please do not repeatedly contact us about refund requests as they will not be processed.
10. Policy Updates
This refund policy may be updated from time to time. Any changes will be posted on this page with an updated "Last modified" date. Continued use of our services after policy changes constitutes acceptance of the updated terms.
The no-refunds policy will remain in effect regardless of any future policy modifications.
Final Reminder
By completing your purchase, you confirm that you understand and accept our no-refunds policy. All sales are final, and no exceptions will be made.